Stakeholder Identification and Engagement
Bora Pharmaceuticals values the interests of all stakeholders and is committed to open, transparent, and effective communication. We systematically identify key sustainability concerns by consulting internal teams, external experts, and referencing the GRI Standards published by the Global Reporting Initiative (GRI) and industry trends. The process includes departmental interviews and questionnaires to gather insights.
| Stakeholder Identification | Issue Compilation and Questionnaire Survey | Major Issue Analysis and Ranking | Issue Disclosure and Discussion |
|---|---|---|---|
| Through internal discussions, 4 main stakeholder groups were identified: employees, investors, customers, and suppliers. | Based on GRI Standards as the foundation for issue collection, 34 sustainability issues were identified according to their relevance and Bora’s industry characteristics for the questionnaire design. Last year’s major issues were used as a baseline, and Bora’s management team assessed the importance and stakeholder concern of the issues. | After calculating and analyzing the major issues for 2023, we assessed their importance based on their scores and categorized them into high, medium, and general issues. | We responded to the major issues in the corresponding sections of this year’s report and will continue to strengthen management of these issues in the future. |
Stakeholder Identification
Through discussions among department heads, Bora identified 4 main stakeholder groups: employees, investors, customers, and suppliers.
Communication with each group is tailored to address their specific concerns. By implementing sustainability strategy projects and conducting relevance reviews, we evaluate stakeholder alignment and communication effectiveness, continuously improving our response to the needs of different stakeholders. Bora ensures that stakeholder needs are addressed by regularly reviewing and refining our communication practices. Annual stakeholder communication reports are regularly presented to the Board of Directors. The latest communication status was reported to the Board on November 13, 2024.
| Stakeholder | Importance and Significance | Concerned Issues | Communication Channels, Responses, and Frequency | 2023 Communication Achievements |
|---|---|---|---|---|
| Employees | Bora values employee rights and regularly holds Welfare Committee meetings, informal communication meetings, follows UN Guiding Principles on Business and Human Rights, and maintains workplace safety and health according to international standards. |
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| Investors | Bora values investor relations with a complete spokesperson system and investor relations contact point, regularly holds shareholder meetings, publishes annual reports, announces important information on the Market Observation Post System, and holds ad hoc institutional investor briefings and small investor seminars. |
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| Customers | Bora provides professional CDMO services with advanced facilities, adhering to international standards, offering customized services and regulatory-compliant products. |
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| Suppliers | Bora uses strict standards for supplier selection to maintain long-term and stable cooperation with suppliers. Regular supplier audits and safety meetings are conducted to ensure stable production operations. Therefore, effective communication and maintaining good relationships and cooperation with suppliers/contractors are crucial for ensuring product quality, maintaining corporate reputation, and complying with relevant regulations. |
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To effectively gather stakeholder opinions and expectations, Bora outlines clear communication channels and frequencies for each stakeholder group. We maintain transparent, diverse channels, including an external communication mailbox accessible via our official website.
Communication Channels
Investor Contact Information
Spokesperson: Mr. Simon Chen
Deputy Spokesperson: Ms. Alice Wang
Media Contact: Ms. Nadiya Chen
Phone: +886-2-2790-1555
Email: public01@bora-corp.com
Stock Affairs Agent
Name: Taishin Securities Co., Ltd.
Website: https://www.taishinbank.com.tw
Address: B1, No. 96, Section 1, Jianguo North Road, Zhongshan District, Taipei City 10489
Phone: (02) 2504-8125
Customer Contact
Bora Pharmaceuticals provides professional CDMO services with advanced facilities adhering to international standards, offering customized services.
Customer Contact: Ms. Wang
Email: weni.wang@bora-corp.com
Supplier Contact
Bora Pharmaceuticals uses strict standards to select suppliers, maintaining long-term and stable cooperation, conducting regular audits and safety meetings.
Supplier Contact: Ms. Chung
Email: ruby.chung@bora-corp.com
Employee Relations and Welfare
Bora Pharmaceuticals values employee rights, regularly holds Welfare Committee meetings, conducts informal communication meetings, follows UN Guiding Principles on Business and Human Rights, and adheres to international labor safety and health protection measures, creating a friendly workplace environment.
Employee Contact: Ms. Ellen Chen
Email: hr80@bora-corp.com
Environmental Safety and Health
Bora Pharmaceuticals aims for sustainable operations, focusing on occupational safety, environmental protection, and pollution prevention.
Environmental Safety and Health Contact: Mr. Chang
Email: miller.chang@bora-corp.com
Anti-Corruption Reporting Mailbox
Bora Pharmaceuticals has established “Integrity Management Code,” “Code of Ethical Conduct,” “Employee Reward and Punishment Regulations,” and various personnel management methods, with rigorous reporting mechanisms to ensure employees can report concerns confidentially and safely. In 2023, one whistleblowing incident was reported through the dedicated mailbox. After the internal investigation was conducted, no conclusive evidence was found. However, appropriate measures were taken to strengthen management. Additionally, no other complaints regarding dishonesty, unethical behavior, or suspected insider trading violations were received.
Anti-Corruption Reporting Contact: Ms. Ellen Chen
Email: hr80@bora-corp.com